The best Startup Online Ordering Platform
We have the technology that your Small Startup needs, choose your plan
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15-Days Money Back Protection
👉🏻 Important notice 👈🏻
Our startup packages are intended to serve companies at an early stage of business.
Other companies, like franchises, and enterprises must use our enterprise packages and custom made packages according to their size and level of usage.
Frequently Asked Questions
What happens after my Purchase?
After we receive your payment, you will automatically be redirected to fill out a successful purchase form, this way, we can take care of your installation and give access to your administrator.See quick Onboarding steps.
Which types of stores and products can be used on this platform?
The platform supports all kind of products and services you need to sell online, like laundry, alcohol, groceries, chefs, catering, pharmaceutical, cannabis, flowers, taxis or jewelry.
Do you want to know if your products are supported? contact us
Can I switch plans later on?
Yes, absolutely. Anytime. Remaining credit will be applied.
When will I receive my purchase details?
We will send your installation and access to your administration panels in less than 24 hours from Monday to Friday.
Do I need a web host or download something?
Ordering provides a cloud service that includes on all of packages. Secure, unlimited e-commerce hosting on the best servers in the world (Amazon Web Services).
Where can I get a free trial?
Currently, we don’t have a free trial, however, you can start risk-free and purchase any of our packages, we have a 15 days money back guarantee.
How do I get paid?
Ordering gives you the ability to choose between several payment gateways such as Paypal, Stripe, Giropay and a few more. Once you get an account with any of this services, you only have to put the details of your account in your ordering platform. We don’t take any money from it, don’t worry about it.
Can I add my brand to the Website & Apps?
Yes, of course! Ordering makes it easy for you to manage your brand via an easy to use admin panel. If you have any questions we’ll guide you.
Will you help me with the set up of my platform?
Yes, we will install the software for you with the basic setup. We have guides to teach you how to upload all your information, products and content into the platform. Also, our support is included on all of our packages.
Who owns my data?
You do. Ordering will never claim to own the rights to your data. In fact, if you ever want to cancel your account, you can request all your data be exported and sent to you.
Where can I see some of the current customers that you have?
We have some great customers that have worked out very good using our software, you can see them here.
Are there any hidden fees or extra charges?
No, the prices that you see on this pricing page are clear and transparent, no commissions, hidden fees or any new charges. We also offer extensions on our marketplace that can be purchased separately to power up your platform, but they are optional.
How do I receive my orders?
All the incoming orders will show in your Business App, Ordering Editor and Delivery Dashboard, once you get them, you are going to be able to manage them.
What do I need to start selling?
All you need to do is set up your store in our Ordering products, add a method to get paid and that’s it. Start promoting your business online.
Do I need to have any designer/programmer knowledge to change my design?
Not at all, at Ordering, we have taken care of that barrier, with great features you’ll be able to change the basic pictures, add a new font, change the color, and much more, even for your Apps. If you want to customize even further the looks of your website and apps, then development skills would be required. Our team can help with some guidance if you need it.
Where can I find tutorials & guides?
In our knowledge base, we constantly keep on adding articles and information about our Ordering products. From quick guides to tips & advices, our knowledge base has everything you need to start your own business with us. Click here to visit our knowledge base.
Will you help me to get my Apps in the stores?
Yes, of course, we are going to help you to get those up and working in the Appstore & Google Play store. You just need to send us your developer accounts and we can help or you can also upload them if you prefer.
Can I use my domain?
Yes, you can use your domain. You can purchase your domain at sites like GoDaddy.com. Unfortunately, we do not sell domains, but that is very easy to do and find. If you need assistance, we can help you with more information.
Do I need my Own Developer Account for Appstore & Google Play?
Yes, due to a recent Apple policy change, for the apps to be approved, you will need your own Apple Developer & Google Play Developer Account, you can learn more about the developer memberships here:
Apple: https://developer.apple.com/support/compare-memberships/(Individuals will work) $99/yearly.
Google Play: https://play.google.com/apps/publish/signup/ $25 One time payment.
Can I integrate this system to my existing website?
You can add a button from your existing website directing to your Ordering Web, or you can use our Ordering Web within an iFrame. Also, we offer an Ordering Widget which is ideal for this goal. If you are interested in using the Ordering Widget as integration for your existing site, check Ordering Widget under products by clicking here or you are welcome to contact us so we can explain it in detail.
Any of the options work excellent on all devices. That means they are 100% responsive and SEO friendly.
Is this software GDPR compliant?
Yes, Ordering.co is GDPR compliant, we give you full transparency about your data, you own full right to delete your data and the data of your users anytime. If you have more questions about this, please contact us. We can help you.
Can I cancel anytime?
Yes, of course, you can, you have no strings attached. After our 15 days money back guaranteed policy, we don’t offer any refunds. After your cancellation, you can continue to use our system until the end of your billing period.
Do I need my own Google Maps API keys?
Yes, it is important to have your own Google Maps API Keys. You can use the Google Maps APIs on both commercial and non-profit websites as long as your site meets the Google Maps Platform Terms of Service. Most of our customers fit into the free google maps pricing package. For more details please visit https://cloud.google.com/maps-platform/pricing/
Are developer skills required to get the platform running?
Nope, with all the incredible aspects of this platform like drag & drop, easy set up of zones, menus, products, and many more features, we have made this easy.
Can I use this system on my Country or City?
Absolutely, Ordering offers multiple ways to set up delivery zones. Our system works anywhere in the world.
How many locations can I have in my platform?
You can have unlimited business locations, according to your package in 1 city or 1 country. If you are expanding your business to multiple countries you can purchase more Ordering packages. Contact us for more information.
One time payment Support cost
After the 6 Months that are included in this Package Support costs $99 per month, by support we mean, Live chat, Calls, Onboarding meetings, etc, however, you can always search in our Help Center for answers https://get.ordering.help/docs.
Can my staff get their own business accounts?
Yes, you are able to create for each of your staff, an account for the business owners in order for them to log in and manage stores individually.
One time payment Updates cost
You’ll have 6 Months of Updates included in this package, after this, the cost is $99 per update.
Example. If you are on version 4.10, and we are on version 4.30 then 30-10=20×99.
What is the VIP Account Management?
Special account-management for big projects and VIP service over Skype, WhatsApp, and ASANA with at least one response within 24 hours for easier and faster communication with our account management team
What does First Store Setup include?
· Full configuration for 1 store.
· Superadministrator definition.
· Business Owner assignation to a store.
· Create Client and Drivers.
· Establish Payment Gateways.
· Card Payment (Stripe) or PayPal configuration.
· Online Initial Training (Using video-call).
· Completion of categories, products & product options (Menu).
· Know-how on coupons and discounts work.
· Order Manager dashboard training.
· Advisory on Upload of Apps in the AppStore & Play Store (Android & iOS).
· Lessons on how to create the listings and help in the upload of IPA & APK.
· Delivery Zone Setup according to your location.
· Language Manager lesson.
What is included in the Free Setup Fee
· Hosting management in Amazon Cloud Services.
· Setup Images on the Ordering Website & Apps.
· Domain installation.
· Creation of your products (Ordering Website & Apps).
· Creation of billing account for your installation.
· Cloudflare for your image storage setup.