There is no denying it, for any business to truly succeed today, they need to establish an online presence. While restaurants and grocery stores may try to fight the urge, it is really for their own benefit to establish themselves in the online marketplace.
Handing out menu and sales flyers, or leaving them on car windshields gets the word out about your food business; yet, it pales in comparison to what the Internet can do.
You get to reach thousands of individuals looking for your services in your neighborhood. But that isn’t all, you can take it a step further and introduce online order with delivery. According to Statista, 10% of Americans opt for food delivery service at least once a week.
While 10% may not seem like a lot but when you take the overall US population which is over 328 million, 32.8 million is quite a lot. You want to tap into this particular segment to help your food business grow.
As you set your food business online, you will come across numerous decisions that will have to be made. One of which is should you opt for a courier delivery app such as Ordering?
Why you should consider a courier delivery app?
When it comes to any type of delivery, the business should be aware of the status of the item during transit. This provides both the business and customer with an ease of mind that the item is going to be delivered to its destination on time, or if there is a delay, the customer is aware of it.
The best way to ensure this happens is to employ a courier delivery app for your delivery orders. The app presents your food business with ways to ensure customer satisfaction. It has the following benefits:
Delivery tracking: From the moment the food items leave the restaurant to the point it reaches its destination. You will have access to the driver’s route and updates on the exact location of the items. The tracking functionality will also be available to the customer, so they will be informed of where the items are. In case of delays, they will be prompted with a notification, and a new estimated delivery time would be provided.
Map integration for drivers: The driver app shows them the most optimal route to ensure that the delivery is made on time. The map helps them avoid as much traffic as possible so there are little to no delays in the delivery
Provides analytics: The app stores each and every delivery that has been made for both your business and the driver. It also allows you to keep track of drivers’ performances to ensure there are little to no delays for each delivery. Allowing you to manage your fleet of drivers with a lot more ease.